Privacy policy
Introduction
At LCR Immo, we are committed to protecting the privacy and security of our clients and of visitors to our website. This privacy policy explains how we collect, use, share and protect your personal data.
Data we collect
We collect the following data:
Contact details such as name, address, email address and phone number.
Details of property transactions and search history.
Technical information about your visit to our site, including your IP address and browser details.
How we use your data
We use your personal data to:
- Provide our property services.
- Improve the user experience on our site.
- Contact you about our services or offers.
- Comply with legal obligations.
Data sharing
We only share your personal information with:
Service partners who help us provide our services.
Legal authorities, where required by law.
Data security
We take appropriate security measures to protect against unauthorised access to, or alteration, disclosure or destruction of, data.
Cookies and audience measurement
The site sets no audience-measurement or advertising cookie until you have given your consent. On your first visit, a banner lets you accept or decline; no third-party script is loaded before you choose, and a refusal stands until you change your mind.
If you accept, we load Google Tag Manager, which triggers our audience-measurement and advertising tools (Google Ireland Limited; transfers to the United States may occur, governed by the standard contractual clauses and the EU–US Data Privacy Framework). These tools record the pages viewed, where the visit came from and technical data (browser, device, truncated IP address). The legal basis is your consent, which you can withdraw at any time by clearing the site’s data in your browser: the banner will then appear again on your next visit.
Always active, without consent because they are strictly necessary for the site to work: the host’s security measures.
Property video tours: they are hosted on YouTube (Google Ireland Limited). The player is only loaded if you start the video, from the youtube-nocookie.com domain; before that click, no data is sent to YouTube.
Processors
- Vercel Inc. — website hosting (European Union, US company).
- Lygo — property management software, source of the listings and recipient of contact requests.
- Google Ireland Limited — audience measurement and advertising, only after your consent (see above); YouTube player for video tours, only when you start a video.
Your rights
You have the right to:
Access your personal data.
Request the correction of your data.
Request the deletion of your data.
Object to, or request the restriction of, processing.
Updates to this privacy policy
We may update this policy from time to time. Changes will be published on our website.
Contact
For any question about this privacy policy, please contact us by email: info@lcr-immo.ch.
LCR Immo — Real estate agency
Swiss address: Rue Neuve 6, 1260 Nyon
French address: 7 Rue de Narvik, 74000 Annecy
Phone: +41 22 361 20 97
Email: info@lcr-immo.ch
Website: lcr-immo.ch